Contact
Email CrushPulse support →
support@lumefide.com · +49 152 29262825
Include “CrushPulse”, your app version, iOS version, device model and what happened. Please omit private messages, intimate details, other people’s photos and credentials. This is the provider’s existing support mailbox, also used for Dialshade and Lumefide.
Restore or manage Plus
Use Restore purchases in Settings or on the purchase screen with the same Apple Account. Check your connection if plans do not load. Manage cancellation in Apple subscriptions. Deleting the app does not cancel billing. Apple handles purchase issues and refund requests at reportaproblem.apple.com.
Export and delete
Profile → Settings → Data management provides export and deletion, including without an active Plus subscription. An export can include personal content and photos. Deleting content is separate from canceling Plus. Current content stays locally on your iPhone; purchasing Plus again does not guarantee recovery of deleted content.
Privacy requests
Contact privacy@lumefide.com for access or erasure concerning support and RevenueCat records we control. Copy the privacy identifier from app Settings if needed to identify a purchase record. Do not send your Apple password or private content. See the Privacy Policy for local records and retention.
Understanding your result
PulseScore organizes your observations; it cannot establish somebody else’s feelings. Chat Lab uses editorial tools and on-device text recognition. Direct, respectful conversation and another person’s boundaries take priority over any score or template.